Grama support service to customers will be held in person, by phone or Internet. Among main tasks of support is the introductory consultancy of project and information process in order to evaluate, fit and build an optimal solution. Also it includes little developments in order to obtain a good performance and to guarantee a right execution, overcoming any problems that might arise.
Throughout the year and during office hours, our staff will manage any incidents that might arise and they will try to solve them in close collaboration with clients and end users. It also includes post-order counseling for efficient implementation of it, correcting as soon as possible any deflection or mistake, without previous limits.
Whole support process is supported by our certifications and our quality management systems, ISO 9001, environmental policy, ISO 14001 and information security, ISO 27001. Be sure to contact us for specialized support service.